Shipping & Returns
Within Australia we charge postage at cost by Australia Post for orders under $100.00. Orders over $100 are shipped FREE. If you require Express Postage there will be an extra charge. Please contact us directly to request express shipping so we can give your order priority processing and packing.
If you are ordering from outside Australia we will charge postage at cost. The cost is calculated using rates provided by Australia Post.
We aim to ship all orders by the next business day after receiving your order. If there is any delay we will let you know. Shipping times will vary depending on the destination. Once your order is shipped we will send you tracking information so you can track your delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order. In the case of faulty or damaged items you may only need to provide a photo of the item, so don't just post it back without asking us first.